Delivery & Payment
Delivery & payment
Paladin Games delivers across Bulgaria via Speedy. Orders are processed on business days and dispatched as soon as possible after payment is confirmed.
Last updated: 27 July 2026Choose how to receive it
To a Speedy office
Your order travels to an office of your choice. At checkout you pick the most convenient office from the map or the list.
Best valueTo a Speedy locker
Delivery to a locker of your choice. On arrival you get a notification with pickup instructions — any time.
24/7To an address
A courier delivers to the address you provide, within the courier company's working hours.
Most convenientFree shipping
Over €100 at Squire rank — and already over €80 once you reach Knight rank in the Order of the Paladins.
This applies to deliveries within Bulgaria. During promotional campaigns we may announce different terms — we always publish them on the site.Delivery cost
The price is calculated automatically at Speedy's rates based on:
The exact price is shown at checkout — before you pay.
From order to table
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1
Processing
We process the order within 1 business day of successful payment.
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2
Dispatch
You receive an email with a tracking number.
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3
Tracking
Track the parcel's progress on the Speedy website.
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4
Delivery
1–2 business days for most locations in Bulgaria.
For places with a limited schedule the timeframe may be longer. During holidays, high-load campaigns or circumstances beyond our control, delays are possible.
Check on delivery
We recommend checking the following when you receive the parcel:
- the integrity of the packaging;
- that all ordered products are present;
- any visible shipping damage.
If there's a problem, notify the courier and contact us as soon as possible.
Payment methods
Bank card
Payment is made securely via Stripe.
Payment security
- all card payments go through Stripe's secure infrastructure;
- we do not store card details, CVV codes or other sensitive payment information;
- all payments are made over an encrypted HTTPS connection.
Tax documents
After a completed order you receive a purchase document in accordance with applicable law. If you need an invoice for a company, you enter the details at checkout.
Refused or uncollected parcels
In case of refused receipt or an uncollected parcel, we reserve the right to limit certain delivery methods on future orders where permitted by applicable law.
Contacts
For questions about delivery or payment: